Valet Service | Auto Repair Services

Collision Repair That Comes to You

At Valley Collision, we know your time is valuable — and dealing with auto repairs shouldn’t mean rearranging your entire schedule. That’s why we offer a Valet Service: a convenient, customer-focused solution that allows you to book repairs without stepping foot in the shop.

Whether you’re busy at work, caring for your family, or simply prefer minimal disruption to your day, our valet team picks up your vehicle, coordinates repairs, and delivers it back — clean, safe, and fully restored.

How Our Valet Service Works

We’ve streamlined the process to be simple, secure, and efficient:

Book Your Appointment
Contact us to schedule a repair and request valet service.
Vehicle Pick-Up
Our team arrives at your home, office, or another agreed location to pick up your vehicle.
Full Inspection & Repair
We perform diagnostics, coordinate with your insurer if needed, and begin repairs.
Courtesy Car (if needed)
If you’re eligible, we provide a courtesy vehicle so you can stay mobile.
Drop-Off & Delivery
Once your repairs are complete, we return your vehicle — fully detailed and ready to drive.

It’s that easy. We handle everything, so you don’t have to.

What’s Included in Our Valet Service?

Pick-up and delivery of your vehicle within Courtenay and surrounding areas
Contactless key handoff and digital paperwork
Coordination of ICBC or private insurance claims
Courtesy car delivery and exchange when applicable
Updates by phone or email during the repair process
Final delivery with interior and exterior cleaning included

Ideal For:

Busy professionals or parents who can’t visit the shop
Elderly or mobility-challenged customers
Residents without easy transportation access
Customers who value stress-free, full-service repairs
Commercial fleets or business accounts

Valet service availability may vary based on distance and repair type. Contact us to confirm eligibility in your area.

Why Valley Collision?

Trusted in Courtenay since 1996
Family-owned, service-first approach
ICBC-accredited and insurance-approved
Clean, modern facility with certified repair staff
Committed to convenience, safety, and customer satisfaction

We’re not just repairing vehicles — we’re delivering peace of mind.

Did You Know?

According to ICBC, most drivers delay repairs due to lack of transportation or schedule conflicts — our valet service eliminates both.
Vehicles picked up for valet service at Valley Collision are inspected and documented digitally, ensuring full transparency.
Studies show that customer satisfaction increases by over 40% when a repair facility offers pick-up and drop-off services.
Courtesy car delivery as part of valet service reduces downtime and stress during the claim process.
Our valet drivers are trained to identify and record pre-existing damage, adding another layer of protection for you.

Book Our Valet Service Today

Let us bring the body shop to your door. With Valley Collision’s valet service, expert repairs are just a call away — no shop visit required.

Contact us now to schedule your repair and request valet service in Courtenay or the surrounding area.

Valet Service in Courtenay – Valley Collision