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Courtesy Cars in Courtenay – Valley Collision

Stay Mobile While We Restore Your Vehicle

At Valley Collision, we understand that being without your car — even for a day — can disrupt your life. That’s why we offer Courtesy Cars to keep you moving while your vehicle is in for repairs. Whether you’re waiting on a major collision restoration or minor cosmetic work, our goal is to make the process as smooth and stress-free as possible.

With Valley Collision, you’re not just leaving your vehicle in good hands — you’re also staying on the road without missing a beat.

How Our Courtesy Car Program Works

We make it easy to stay mobile while we handle the repairs.

  • Available to qualifying customers having repair work performed at our shop
  • Compact, fuel-efficient vehicles provided for daily transportation needs
  • Pick-up and drop-off coordination available when scheduled in advance
  • ICBC and insurance-approved options for qualifying claims
  • Vehicles cleaned and sanitized before every use

We aim to make your experience seamless from the moment you hand us your keys.

Courtesy Cars Are Ideal For:

  • Collision repair customers with multi-day turnaround times
  • Working professionals, parents, or caregivers needing daily transportation
  • Customers waiting for glass, frame, or paint refinishing
  • Anyone looking for a no-hassle experience while their car is in the shop

Vehicles are subject to availability and require a valid driver’s license and proof of insurance. Our staff will walk you through the process and ensure you’re fully covered.

Frequently Asked Questions

Do I need to pay for the courtesy car?

In most cases, courtesy cars are provided at no extra cost for customers with qualifying repairs. If insurance is involved, we work directly with your provider to confirm coverage.

What types of vehicles do you offer?

We offer clean, modern, compact sedans or hatchbacks — easy to drive, fuel efficient, and perfect for local travel.

Can I reserve a courtesy car in advance?

Yes. Let us know during the booking or estimate process. We recommend requesting in advance, as availability is limited.

Is insurance included?

If your insurance policy includes rental coverage, it typically applies to courtesy cars. If not, we can explain low-cost options to ensure you’re protected.

Can I reserve a courtesy car in advance?

Yes. Let us know during the booking or estimate process. We recommend requesting in advance, as availability is limited.

Is insurance included?

If your insurance policy includes rental coverage, it typically applies to courtesy cars. If not, we can explain low-cost options to ensure you’re protected.

Why Choose Valley Collision?

  • Serving Courtenay with trusted repairs since 1996
  • Family-owned with a focus on convenience and care
  • ICBC-accredited and approved by all major insurance providers
  • Streamlined claims and repair process — you drop off, we handle the rest
  • Courtesy car options help you continue your routine without interruption

We understand life doesn’t stop when your car’s in the shop — and we’re here to help.

Did You Know?

  • In BC, many comprehensive auto insurance policies cover the cost of a courtesy car during repairs.
  • Driving a courtesy car while repairs are in progress can help reduce financial and logistical strain during claims.
  • Valley Collision’s courtesy car program helps prevent delays in your daily responsibilities — work, school, appointments, and errands.
  • Our courtesy vehicles are rotated and maintained regularly, so you’ll always drive something safe and reliable.

Using a courtesy car from your repair shop often results in faster claim processing, since everything is handled in one place.

Need a Courtesy Car During Repairs?

We’re here to keep your life moving — even when your vehicle isn’t. Ask about courtesy car availability when you schedule your repair at Valley Collision.

Contact us today to book your repair and reserve your courtesy vehicle in Courtenay.

Auto Repair Services:

  • Full Collision Repair
  • Scratch & Dent Repair
  • Automotive Refinishing
  • Auto Glass Repair & Replacement
  • Wheel Repairs
  • Courtesy Cars
  • Valet Service
  • Towing Services

Ask us how we can help

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